Here is a clear, professional Shipping Policy tailored for your US storefront. It clearly separates your standard items (like stock silicone molds) from custom orders so customers understand exactly when their package will leave your studio.

You can copy and paste this text directly into your Shopify settings under Settings ➡️ Policies ➡️ Shipping Policy.

Shipping Policy

Thank you for visiting and shopping at ResinAble Studio. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing & Production Timelines

Because we offer both ready-to-ship crafting supplies and bespoke handmade items, our processing timelines are split into two categories:

• Standard Stock Items (Silicone Molds & Supplies): All standard, non-custom orders are processed and packed within 1–3 business days.

• Custom & Personalized Items (3D Figurines): Every personalized figurine is custom-made to order. Production and hand-finishing take approximately 2–3 weeks after you have officially approved your digital 3D design preview.

Please note: Orders are not processed, packed, or shipped on weekends or major US holidays.

2. Domestic Shipping Rates & Delivery Estimates (United States)

We ship all domestic orders via reliable US carriers (including USPS and UPS). Shipping charges for your order will be calculated and displayed dynamically at checkout based on weight and destination.

• Standard Shipping: Delivers in 3–7 business days after the order has been processed and handed over to the carrier.

• Expedited Shipping: Available at checkout for faster delivery (2–3 business days in transit).

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) as soon as your order has been packed and a shipping label is generated. The tracking number will typically become active within 24 hours of dispatch.

4. Address Accuracy Responsibilities

Please double-check your shipping address very carefully before finalizing your payment at checkout. ResinAble Studio is not responsible for orders that are delayed, lost, or misdelivered due to incorrect or incomplete address details provided by the buyer. If you notice an error in your shipping address, please contact us via email immediately so we can update it before dispatch.

5. Damages, Lost, or Stolen Packages

ResinAble Studio takes great care in securely packaging our silicone molds and fragile 3D figurines. However, we are not directly liable for products damaged, lost, or stolen during transit.

• If your package is marked as "Delivered" but you have not received it, please check with your neighbors and contact your local postal branch to file a carrier claim.

• If your order arrives physically damaged due to severe carrier mishandling, please keep all packaging materials and damaged goods, take clear photos, and message our support team within 48 hours of delivery.

Contact Us

If you have any questions regarding your shipment or delivery times, please reach out